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PH: 0481 334 164
EMAIL: [email protected]
Or Book in For A Free Discovery Call with Paige with the link below
Frequently Asked Questions
How does being 100% Australian-based benefit me as a client?
Our entirely Australian-based team ensures seamless communication and cultural alignment, facilitating real-time collaboration during your business hours. This local presence allows us to understand the unique nuances of the Australian market, providing insights and strategies tailored to your target audience.
What services do you offer to online service providers?
Jump over to our services section of our website but as a good start:
-Administrative Support: Efficient management of your backend operations to keep your business running smoothly.
-Website Creation & Design: Crafting a digital presence that authentically reflects your brand and engages your audience.
-Meta & Google Ads Management: Developing targeted advertising strategies to attract the right audience and boost conversions.
-Social Media Management: Maintaining your visibility and engagement with a personal branding element that sets you apart.
-Marketing & Funnel Creation: Transforming leads into highly engaged, paying clients through strategic marketing funnels.
-Systems and Processes
Can I communicate directly with the team handling my projects?
Absolutely! We prioritise direct communication, allowing you to connect straight with the professionals working on your projects. This approach fosters transparency, ensures your feedback is promptly addressed, and allows for a more personalised service experience.
I've heard that agencies are large organisations where clients can feel overlooked. Is that the case with your team?
Not at all. As a boutique, 100% Australian-based agency, we pride ourselves on offering personalised, attentive service. Our size allows us to build close relationships with our clients, ensuring that your unique needs are understood and met with tailored solutions. Unlike larger agencies, where clients might feel like just another account, we prioritise direct communication and a deep understanding of your business to deliver exceptional results.
Do I work with a single Virtual Assistant, or will I interact with multiple team members?
At Ventured, we assign you a dedicated Virtual Assistant (VA) to ensure consistent and personalised support. Additionally, Paige, our project lead, oversees your account to provide strategic guidance and continuity. In instances where your VA is unavailable due to illness or when additional expertise is required, Paige ensures seamless coverage and facilitates any necessary strategy sessions. For multifaceted projects, such as combining VA support with website development, we collaborate with our specialised team members to deliver comprehensive solutions tailored to your needs.
What measures do you take to ensure the confidentiality and security of my business information?
We prioritise the confidentiality and security of your business information through a comprehensive approach:
-Comprehensive Insurance Coverage
- Advanced Password Protection Systems
-Regular Security Training
- Encrypted Communication Channels
-Regular Audits and Compliance
These measures collectively ensure that your business information remains secure, confidential, and protected against potential threats.
Privacy Policy and T&C's